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FAQs

Please find below answers to some frequently asked questions.

Refunds & Returns

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at enquiries@tysonsriggers.co.uk

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

To return your product, you should mail your product to:
Returns Department,
Tyson’s Ships Riggers,
Unit 4, Omega business Park,
Estate Road number 6,
Grimsby, North East Lincolnshire,
DN31 2TG

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Payment Methods

We accept all major credit and debit cards and Klarna. All online payments are taken via Stripe (Apple Pay and Google Pay included).

*Klarna is available via stripe at the checkout.

When checking out we allow the users to checkout using the PayPayl payment gateway for a fast secure checkout.

Klarna is now available for Tyson's Riggers as a new way to pay at the checkout on orders over £30. You can pay now, pay later or spread the cost of your Tyson's Riggers order over three payments. To find out more about Klarna, see here.

© 2024 Tyson's Riggers Ltd

Unit 4, Omega Business Park Estate Road No.6 Grimsby, United Kingdom DN31 2TG